Attention Customers: In an effort to return to our typical meter reading schedule of every 28 to 32 days, some customers will be billed with an estimated meter reading.

Estimated Meter Reading Information

Table with site plans engineering tools and a hard hat Engineering and Construction

Engineering & Construction

Providing the engineering support necessary for the efficient planning, review, expansion, modification, and coordination of the city's water and sanitary sewer utility infrastructure.

Public Utilities Engineering Division

Engineering and construction activities include the following:

Review, development, project management, contract bidding, and construction inspection of the Capital Improvement Program (CIP) for the water and sanitary sewer systems
Compliance with regulations, such as the 2007 Hampton Roads consent order that is requiring reduction and elimination of sanitary sewer overflows under the Clean Water Act, as enforced by the U.S. Environmental Protection Agency (EPA) and Virginia Department of Environmental Quality (DEQ)
Assessment of the City’s current and future water supply needs
Operation and maintenance of the Lake Gaston and Stumpy Lake water supply systems
Engineering and technical support in other areas such as water quality, groundwater monitoring, asset management, mapping services, record keeping, and regional water and sanitary sewer planning