Water Quality
The Department of Public Utilities takes great strides to ensure your water is safe every time you turn on your faucet or take a sip from a public water fountain.
Public Utilities Operations & Maintenance
The 2023 Quality Report shows our city's water is of a higher quality than that required by all state and federal health and safety standards for drinking water. To request a paper copy of the report, please call (757) 385-4948.
It is our mission to provide a safe and sufficient water supply that will enhance and sustain our vibrant community. The Lake Gaston Water Supply Pipeline helps fulfill that mission by pumping water to Virginia Beach residents through a 76-mile-long pipeline leading from Lake Gaston, in Brunswick County, to Lake Prince, a reservoir located in Suffolk but owned and operated by the City of Norfolk.
The water from Lake Gaston is blended with water from Norfolk and then pumped to Norfolk's Moores Bridges Water Treatment Plant. At the plant, the water undergoes an extensive filtering and disinfection process to remove particles, bacteria, algae, and other impurities.
The plant provides state of the art treatment technology and ensures drinking water quality through continual monitoring and testing.