
Water Conservation
The Department of Public Utilities is committed to providing customers with a safe, adequate supply of drinking water. Water conservation is an important factor in balancing our current and future water needs.
Our automated phone system is experiencing intermittent issues when transferring to the Invoice Cloud phone payment line. We are working to resolve this issue as quickly as possible. In the meantime, customers can make a phone payment by calling Invoice Cloud’s phone payment line directly at 757-699-8268.
Attention Customers: Delays in our meter reading schedule have resulted in bills that include more days of service than usual. With more days of service, customers’ bills will be higher than usual.
More Information
The Department of Public Utilities is committed to providing customers with a safe, adequate supply of drinking water. Water conservation is an important factor in balancing our current and future water needs.
Take five-minute showers.