Frequently Asked Questions
View questions received and responses from Virginia Beach Public Utilities.
Due to planned maintenance, PU Online Services will be unavailable on Monday, May 4, from 5:30 – 6:30 p.m.
Attention Customers: We are updating our billing schedule to help alleviate longer-than-normal billing periods. During this transition period, some customers may receive a one-time bill that covers more or fewer days than usual.
More Information