• Water quality
    Call the U.S. Environmental Protection Agency's Safe Drinking Water Hotline at 1-800-426-4791 | water.epa.gov/drink/
  • Local drinking water quality
    Contact the Virginia Beach Department of Public Utilities laboratory at (757) 385-1400 OR
    Virginia Department of Health Office of Drinking Water at (757) 683-2000 | vdh.virginia.gov/drinking-water/
  • Water treatment process/source water assessment
    Contact Mark Babbitt at (757) 385-4171 or email mbabbitt@vbgov.com
  • Water conservation
    Contact Laura Tworek at (757) 385-4948 or email ltworek@vbgov.com
  • Your water account
    Contact the Virginia Beach Department of Public Utilities Customer Service Division at (757) 385-4631 or toll-free at 1-866-697-3481
  • The annual water quality report
    Contact Laura Tworek at (757) 385-4948 or email ltworek@vbgov.com TTY (deaf/non-voice) - Call 711

Other resources​ addressing water quality