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City Services Bill FAQs
Find answers about billing related to your City Services Bill.
Public Utilities Customer Service
Virginia Relay TTY
Attention Customers: We recently transitioned to a new payment vendor – Invoice Cloud. Some customers received an email from our previous payment vendor, Speedpay, stating that their autopay plan was deleted. This was necessary to ensure payments were not drafted twice. Autopay customers should have received an email from Welcome@invoicecloud.com on July 1 informing them whether or not their autopay plan was carried over to Invoice Cloud and any required actions.
Find answers about billing related to your City Services Bill.
Public Utilities Customer Service
Virginia Relay TTY