Frequently Asked Questions

All City of Virginia Beach administrative offices will be closed on Tuesday, Nov. 3, for Election Day. Please view the City's operating schedule for more details.

Learn More

Due to ongoing drought conditions, residents are urged to practice voluntary water conservation by reducing all non-essential water use. We will continue to monitor regional drought conditions.

Water Conservation Tips

Valve at water treatment facility PU default header

Customer Service
Frequently Asked Questions

Public Utilities Customer Service

757-385-4631
2403 Courthouse Drive

Virginia Relay TTY

Customer Service