Report a Water or Sewer Emergency
Water and sewer emergencies include no water service, low water pressure, burst pipes or other emergency turn-offs, water main leaks and sanitary sewer stoppages.
The Invoice Cloud online payment portal and phone system will be offline from 5-8 a.m. on Sunday, Jan. 26, due to planned maintenance. We apologize for the inconvenience.
Water and sewer emergencies include no water service, low water pressure, burst pipes or other emergency turn-offs, water main leaks and sanitary sewer stoppages.
For after hours emergencies on nights, weekends and holidays.
During regular business hours.
Report a broken pipe in your home if you cannot locate the shut-off valve.
To report missing water/sewer main lids.
To report sanitary sewer stoppages.
To report a water main break.
If you are experiencing problems with the sanitary sewer system serving your home, call us first before contacting a plumber. If the blockage is in the city’s infrastructure, it will be cleared at no charge to you.
To report flooding on your street.