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Report a Water or Sewer Emergency
Water and sewer emergencies include no water service, low water pressure, burst pipes or other emergency turn-offs, water main leaks and sanitary sewer stoppages.
Attention Customers: We recently transitioned to a new payment vendor – Invoice Cloud. Some customers received an email from our previous payment vendor, Speedpay, stating that their autopay plan was deleted. This was necessary to ensure payments were not drafted twice. Autopay customers should have received an email from Welcome@invoicecloud.com on July 1 informing them whether or not their autopay plan was carried over to Invoice Cloud and any required actions.
Water and sewer emergencies include no water service, low water pressure, burst pipes or other emergency turn-offs, water main leaks and sanitary sewer stoppages.
For after hours emergencies on nights, weekends and holidays.
During regular business hours.
Report a broken pipe in your home if you cannot locate the shut-off valve.
To report missing water/sewer main lids.
To report sanitary sewer stoppages.
To report a water main break.
If you are experiencing problems with the sanitary sewer system serving your home, call us first before contacting a plumber. If the blockage is in the city’s infrastructure, it will be cleared at no charge to you.
To report flooding on your street.