
Report a Water or Sewer Emergency
Water and sewer emergencies include no water service, low water pressure, burst pipes or other emergency turn-offs, water main leaks and sanitary sewer stoppages.
Our customer contact center will be closed April 28 and our customer service office will be closed to walk-in customers April 28 and 29. We will reopen to customers at our new location (2403 Courthouse Drive) on April 30.
Learn MoreWater and sewer emergencies include no water service, low water pressure, burst pipes or other emergency turn-offs, water main leaks and sanitary sewer stoppages.
For after hours emergencies on nights, weekends and holidays.
During regular business hours.
Report a broken pipe in your home if you cannot locate the shut-off valve.
To report missing water/sewer main lids.
To report sanitary sewer stoppages.
To report a water main break.
If you are experiencing problems with the sanitary sewer system serving your home, call us first before contacting a plumber. If the blockage is in the city’s infrastructure, it will be cleared at no charge to you.
To report flooding on your street.