Customer requests for processing utility connection fees (for new and renovated properties connecting to city water/sewer for the first time) are by appointment only. To schedule an appointment, please call (757) 385-4636 or email PULineFees@vbgov.com.
Residential Utility Connection
New Construction
- Approved and released site plan. If submitted electronically, the site plan does not need to be brought to the appointment
- Zoning approval stamp
- Official address provided by the Planning Department
- Complete list of proposed plumbing fixtures
- Check made payable to the City Treasurer
Note: If demo/rebuild, demolition permit must be closed.
Addition or Converting Attic/Garage to Living Space
- Active City Services account
- Zoning approval stamp
- Complete list of current and proposed plumbing fixtures
Interior Renovations
No appointment necessary.* Instead, email PUlinefees@vbgov.com with the following information:
- Active City Services account
- Official address
- Complete list of current and proposed plumbing fixtures*
*Change in meter size requires appointment
Commercial/Multi-Family Utility Connection
New Construction
- Approved and released site plan. If submitted electronically, the site plan does not need to be brought to the appointment
- Zoning approval stamp
- Official address provided by the Planning Department
- Complete list of proposed plumbing fixtures
- Check made payable to the City Treasurer
Note: If demo/rebuild, demolition permit must be closed.
Addition
- Active City Services account
- Approved and released site plan
- Complete list of current and proposed plumbing fixtures
- Check made payable to City Treasurer
Interior Renovations
No appointment necessary.* Instead, email PULineFees@vbgov.com with the following information:
- Active City Services account
- Complete list of current and proposed plumbing fixtures*
- Master meter address
- Suite number, if applicable
*Change in meter size requires appointment
The Water and Sewer Line Connection Fee Exemption Program provides property owners who are either 65 years of age or older, disabled, or financially disadvantaged with a reduction or complete exemption of their water and sewer line fees.
To qualify for a reduction or exemption, you must meet the following program guidelines:
- The property must be owner occupied.
- The total combined income for the previous calendar year from all sources of the owners living in the dwelling and of the owner's relatives living in the dwelling can not exceed $23,500. The first $5,000 of income of each relative other than the spouse of the owner will not be included in the total income; and the first $7,500 of income received by a permanently and totally disabled owner will not be included in the total income.
- The net combined financial worth of the owner can not exceed $80,000, excluding the value of the house to be connected to the water and/or sewer lines. The net combined financial worth includes the value of all assets of the owner and the owner's spouse.
To find out if you qualify for a reduction in fees, please call (757) 385-4636.
