Attention Customers: Delays in our meter reading schedule have resulted in bills that include more days of service than usual. With more days of service, customers’ bills will be higher than usual.
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Connections between a private well and the public water distribution system are prohibited by State and City Code.
Residents can have both a private well connection and City water; however, they must operate independently of each other and cannot be cross-connected.
When converting from well water to City water, the following steps should be taken:
608.6.1 Private water supplies. Cross connections between a private water supply and a potable public supply shall be prohibited.
P2902.1 General. A potable water supply shall be designed and installed as to prevent contamination from non-potable liquids, solids or gases being introduced into the potable water supply. Connections shall not be made to a potable water supply in a manner that could contaminate the water supply or provide a cross-connection between the supply and a source of contamination unless an approved backflow prevention device is provided. Cross-connections between an individual water supply and a potable public water supply shall be prohibited.
12VAC5-590-590. Cross connections.
