Estimated Meter Readings
Inclement weather or staffing impacts can cause disruptions to our contractor's meter reading schedule.
Public Utilities Customer Service
Virginia Relay TTY
Attention Customers: Delays in our meter reading schedule have resulted in bills that include more days of service than usual. With more days of service, customers’ bills will be higher than usual.
More InformationInclement weather or staffing impacts can cause disruptions to our contractor's meter reading schedule.
Public Utilities Customer Service
Virginia Relay TTY
To provide timely monthly billing statements and avoid longer billing periods, some customers are billed with an estimated meter reading. Only the water portion of the bill is estimated.